If you experience any kind of problems using our products, please try to follow this order of actions:
Download and install the latest available version of the Tool you experience problems with. Then check if the problem persists.
Alternatively, you may browse through the Releases History of a certain product to see if your issues have been addressed:
Read answers to Frequently Asked Questions to see if your problem's solution is already described.
Consult Online Help & Users' Manual that comes with the application.
If all mentioned did not help, we encourage you to contact our support team via e-mail.
Please note that e-mail support is available only for the registered users.